The bulk of the work (taking out four layers of plywood and flooring and laying down fresh oak with the first coat of finish) was done in one day. They handled the removal and installation of some appliances and fixtures flawlessly and as part of the service. When they wanted to reinstall the old downstairs toilet off the kitchen I asked them to hold on a moment, ran out and bought a new one, and they unboxed and installed it as part of the overall service, then broke up and hauled away the old one just for good measure. When a new stove arrived after the floor was finished they installed it for me.
Tuan checked back several times to be sure I was happy with the work and had continually offered to make any small repairs I might require at no additional cost. When I added a floor molding to the job after I had accepted the quote he just did the work asked for the original price. I cannot say enough positive things about these guys; on time, good work, reasonable cost, attention to detail, follow through… it is all there. The last contractor I hired to do any work I ended up suing in small claims court (and winning), so I do not suffer fools gladly. In a world that time forgot… (home improvement contracting) … that is seemingly devoid of good customer service, these guys have no equal in my book.